The supermarket has been making changes since May 2025 to make the shopping experience ‘more efficient’.
Morrisons is one of the most popular supermarkets in the UK, boasting over 1,800 sites across the country. If this is where you do the weekly shop, you may spot some changes to the checkouts – both self-service and staffed ones.
The chain says it will be implementing changes to how the checkouts work. In an effort to make the shopping experience ‘more efficient’ for shoppers, new tills will be fitted to replace the existing models.
The changes have been underway since May last year, according to the supermarket, and it’s expected that the upgrade will be finished in the near future.
You may have already spotted some changes in your local Morrisons branch. More modern black tills will replace the old technology, and according to the Independent, it’s part of a ‘nationwide refresh’.
For instance, Swindon’s Morrisons superstore is just one of the outlets which has underwent a recent makeover, reports the Express.
A Morrisons spokesperson said: “Since May 2025, we have been updating a significant proportion of both colleague operated and self-service checkouts across all of our stores to make them more efficient, with the refresh due to complete very soon.
“The new technology will ensure we can continue to offer our customers excellent levels of service, now and into the future.”
Morrisons also made headlines last week for implementing a significant changes to its instore toilets in an effort to make them more stoma-friendly. All of its accessible facilities throughout England, Scotland and Wales have been enhanced with new features recommended by Colostomy UK and based on shopper feedback.
Some of the new inclusions feature hooks for garments or bags, a shelf for equipment, a bin for discreet waste disposal and a mirror to help with appliance inspections, according to Morrisons.
It was also reported last week that Morrisons would be carrying out a substantial reorganisation of its convenience and general merchandise divisions, placing more than 100 head office positions at risk of redundancy.
The changes will primarily impact teams linked to the retailer’s Morrisons Daily operation, as the business moves to combine its convenience arm with its broader supermarket trading functions.
A Morrisons spokesperson said the changes were intended to enhance how the firm operates across its various retail formats.
“To enable us to deliver a truly multichannel shopping experience for Morrisons customers, we are proposing to integrate the operation of our supermarkets and company-owned convenience stores and support office functions into a single team structure,” the spokesperson said.
“The plans will allow us to leverage the existing skills and expertise we have in the business, remove duplication, simplify our store operations and capture efficiencies.”
