A legal specialist is helping new fitness enterprises establish clear agreements to support sustainable growth.
Raihan Islam, who leads High-Velocity X, provides guidance to coaching businesses on setting out the terms that govern their work with clients.
With training from international law firm Fieldfisher – adviser to major corporations including Amazon – he now concentrates on helping start-ups develop documents that match their specific services and delivery models.
Rather than relying on standard templates, his work centres on customised terms that reflect individual risks and operational realities.
This early preparation can reduce the likelihood of disputes that might otherwise consume valuable time and resources.
“When you are running your business, you want to get a lot of sales – but what happens when you get those lots of sales and you are expected to deliver the results and then just one person says ‘Did I sign up for that?’
“You might have dozens of clients to worry about but if you are dealing with just three or four simultaneous disputes and you don’t have a good way of resolving them, that can really bog down your whole business.
“Do you want to be spending your time on that or would you rather be spending your time on more sales, better customer service , better delivery, renewals and having a smooth sailing business?”
He sees well-structured terms and conditions as a way to balance expectations and maintain professional relationships.
As online coaching platforms expand, questions around ownership of content and shared resources have become more prominent, reinforcing the need for clear contractual wording.
While automated tools are sometimes used to generate legal documents, Islam believes a personalised approach remains more effective.
“The reason businesses work with me is because of how I look at risk, how I look at ‘what are those biggest concerns that the business owner has?’ The exercise I use with all of my clients is ‘Tell me your top five to ten worst fears that could happen in terms of this relationship – what are you worried about the most?’
“When they tell me their concerns, I can tailor the advice and the contractual language to not just their business sector but their specific concerns and I make sure I have cross-checked what I am advising with what is happening out there in the market.”
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