Finding information about specialist oil heating support has become more straightforward for residents of Oswestry, Shropshire and Powys following a website launch by a family-owned company with decades of experience in the sector.

Smiths Heating (Wales) Ltd has established the new website as a central information point for its oil boiler servicing, repair, installation and heating upgrade services.

The business, which has operated across three generations, has more than 35 years of experience helping households maintain their domestic oil-fired heating systems.

The development is significant for rural communities where oil central heating remains an important source of household warmth.

Figures contained in the Welsh Government’s 2021 Census housing publication indicate that 27.7% of households in Powys used oil exclusively for central heating. This compares with 7.8% across Wales.

The data illustrates the greater dependence on oil heating in certain rural areas and the need for services tailored to these systems.

Properties outside the mains gas network frequently depend on oil boilers for heating, making access to suitable maintenance and repair expertise an important practical consideration.

Smiths Heating (Wales) Ltd provides oil boiler servicing, fault identification, repairs, replacement installations and heating upgrades across its regional coverage area.

Through its new website, homeowners can review the company’s specialist services, learn about its background and check the areas in which its engineers operate.

Murray Drennan, Director at Smiths Heating (Wales) Ltd, said:

“Oil heating remains essential for many rural households across Shropshire and Powys, particularly during the colder months. We wanted the new website to make it easier for homeowners to find the specialist services they need, while also reflecting the experience and personal service that have been part of the business for more than 35 years.”

The launch forms part of the company’s continuing development while maintaining the family-led approach that has shaped its operations for more than three decades.

Rather than operating as a general plumbing contractor, the business concentrates on domestic oil heating systems and their associated servicing and repair requirements.

Its OFTEC Registered status and recognition as a Worcester Accredited Service Partner demonstrate established credentials within the heating sector.

The company’s engineers use fully stocked service vehicles containing a range of common boiler replacement parts.

This enables many routine faults to be investigated and repaired at the first appointment, helping reduce unnecessary delays for customers.

For homes in more isolated locations, this preparation is especially relevant because sourcing parts and arranging additional engineering visits may be less convenient.

The investment in a new website also recognises the changing way people identify local service providers.

Although long-standing customer relationships and personal recommendations remain important, many homeowners now begin their search for tradespeople online.

Presenting detailed information about its services and coverage helps Smiths Heating (Wales) Ltd respond to those expectations without changing its specialist focus.

The company continues to support oil-heated homes across Oswestry, Shropshire and Powys, combining traditional family business values with improved digital access to its services.