The airline responded to a passenger who asked for an update on upcoming flights
TUI has shared a message to passengers worried about possible ‘fuel shortages’. The travel company issued advice on social media, responding to a customer with concerns.
The update comes as experts have warned Europe could face jet fuel shortages if the Strait of Hormuz is not fully reopened in the coming weeks. Airports Council International (ACI) Europe, the trade body for European airports, previously said: “At this stage, we understand that if the passage through the Strait of Hormuz does not resume in any significant and stable way within the next three weeks, systemic jet fuel shortage is set to become a reality for the EU.
“The fact that we are entering the peak summer season… is only adding to those concerns.” On Thursday, the head of the International Energy Agency (IEA) warned Europe has “maybe six weeks of jet fuel left”.
Ryanair boss Michael O’Leary has also said disruption could begin in May. He previously told Sky News: “Fuel suppliers are constantly looking at the market.
“We don’t expect any disruption until early May, but if the war continues, we do run the risk of supply disruptions in Europe in May and June, and we hope the war will finish sooner than that and the risk to supply will be eliminated.”
In response to the developments, a TUI passenger contacted the airline on X to ask if it could share an update for any flights booked after May 1. The social media user wrote: “TUIUK, with the reported jet fuel shortages, are you expecting holidays from May 1st to be affected?”
Replying to the message on April 16, a customer service team member answered on behalf of the airline. She wrote: “Hey, we’re closely monitoring the developing situation in the Middle East and its potential impact on global aviation fuel supplies.
“At present, we’re not anticipating any immediate disruption to our flight schedules or holiday programmes from fuel shortages.”
Other airlines have faced similar questions from passengers. In an X post shared with easyJet Holidays last week, a customer asked: “How concerned should we be that, given the potential aviation fuel shortages from end May, that our July flights Gatwick Bordeaux will be cancelled? Do you have surety of supply from Canada for example?”
In a response on April 10, an employee told the passenger they would be notified if any changes were made to the booking. easyJet Holidays said: “Hi there, thanks for reaching out. We do appreciate your concerns.
“Please be assured, we are monitoring the situation closely and if there were to be any changes to your booking at all, our dedicated pre-travel team would be in touch to advise on your options.”
