From late-night flu symptoms to repeat prescriptions delivered straight to the door, MedExpress offers a discreet door-to-door service
With busy lives that can make it hard to hit the pause button, managing health and wellness can sometimes fall by the wayside. To meet the ever-changing needs of busy Brits, the pharmacy industry has undergone a major transformation.
Long gone are the days of rushing out of work to pick up a prescription, beholden to limited pharmacy hours. Being able to order medications online to be delivered directly to your door makes medication far more accessible and much less stressful.
MedExpress, one of the UK’s top online pharmacies, is redefining wellness by putting control back in the hands of consumers. According to the online pharmacy retailer, recent data suggests that 1 in 5 Brits has already made the switch to pharmacy delivery services, a number expected to grow.
For so many of us, the traditional pharmacy model simply doesn’t fit into a modern and demanding schedule. For shoppers ready to switch to fuss-free medication delivered to the door, MedExpress is offering Mirror readers 30% off initial orders with the code REACH30 at checkout.
Finding time for a GP appointment and a trip to the pharmacy can often feel like an impossible task for those balancing careers and family. MedExpress says that research supports this, adding: “Research shows that 70% of women aged 35 to 55 struggle to maintain healthy habits while balancing the realities of work, family and everything in between.”
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MedExpress offers online clinicians, medications and more
The MedExpress model addresses this gap by offering fast online consultations that remove the need for any physical waiting rooms or appointments. This means the service is available at any time, whether it is 11pm on a Sunday or 6am before a commute – there for when it is needed.
Getting started with the service is designed to be effortless and typically takes only a few minutes. When users sign up, they simply answer a few quick questions as part of an online consultation.
The responses are then assessed by a UK-registered clinician, which completely removes the need for traditional GP or pharmacy visits. Once approved, users can choose their treatment from a selection of recommended medications.
Shoppers can choose the health issue that feels most relevant to them or search directly for a specific treatment. A wide variety of needs are covered, including men’s health, emergency contraception, cystitis, vitamins, sexual health, IBS and flu treatments.
For anyone concerned about sharing private information online, every stage of the process is handled with complete discretion. This ensures that private medical needs always stay entirely between you and the experts.
The pharmacy is fully regulated by the General Pharmaceutical Council (GPhC). The site is also certified by LegitScript, an organisation that monitors online pharmacies to ensure licensing, compliance and adherence to regulation.
Health and wellness are personal journeys, and the benefit of receiving neutral, discreet packaging directly to the door cannot be overstated. This approach gives shoppers more control over their health without the worry of having sensitive conversations across a public counter.
By removing these logistical hurdles, MedExpress is helping to empower better health across the nation. Of course, other companies are also harnessing the power of the online wellness consumer.
High Street pharmacy and British institution Boots also offer an online doctor service. The service offers a team of medical experts, prescription treatments and home test kits.
Elsewhere at Pharmacy2U, the whole family’s health can be taken care of. They offer a range of clinical experts, prescription medications and more, but for a full ‘one-stop-shop’ experience, they also have a pet health section, with vets on hand for consultations.
Since its launch in 2013, the London-based online pharmacy has earned the trust of over 1.5 million people. MedExpress has been rated as ‘Excellent’ on Trustpilot with a 4.3 out of five-star rating across more than 43,000 reviews. One shopper described the service as “life changing” adding: “Fantastic service always deliver on time. Would recommend.”
Another added: “I’ve been with MedExpress since May of last year. My treatment has been delivered quickly and discreetly. I have put a request to change medication, and the response came back very fast. Overall, I would not change provider, as these are the safest and most reliable, and with you every step of your journey.”
A third praised the service, saying: “It is easy and convenient, I love being able to place my order or drop a message at any time and receive a prompt response.”
Not every customer was quite so impressed, however, as one noted: “The service started off ok, but the last order was missing bits and the previous two orders, the packaging was open.” Another added: “Had trouble reordering, but once I got ordered delivery was swift.”
However, with many more customers sharing their satisfaction with the online pharmacy service, another five-star review explained: “I couldn’t be happier with the customer service and efficiency of MedExpress. I moved from one provider to MedExpress on Saturday, and Monday had the most amazing customer service from Siyabonga, who I cannot rate highly enough. The attention to detail in sorting out mine and my partner’s prescriptions was incredible.”














