People should be aware of a rule that applies when trying to add to your account
Halifax customers need to be aware of a specific cash rule that affects all account holders. When paying money into the bank, there’s a threshold that cannot be exceeded, with separate rules for cash and cheques.
With banks frequently having limited personnel and resources, self-service alternatives have simplified certain transactions. One such method allows customers to deposit cash directly into their accounts using ATM-style machines at branches that count and collect notes without requiring them to queue for assistance.
At branches nationwide, these self-service machines have a strict ceiling of £2,995 on the maximum deposit sum. Account holders can bypass this restriction by visiting the bank counter, where staff can process larger cash amounts.
Customers should verify that the amount of cash they wish to deposit complies with the ‘rules’, as there are alternative methods, each with slightly different regulations. If you need further help, visiting a branch may be the best option, according to the Express.
As of early 2026, Halifax has approximately 341 branches remaining in the UK. All of these cash deposit methods are listed online and include:
- At PayPoint stores: Using the app, customers can pay up to £300 once a day. If using a debit card, people can pay up to £300 per transaction. Visit PayPoint to find the nearest location for you.
- At a Post Office: Halifax customers can pay in up to £2,995 in a single deposit at their local Post Office. You can locate your nearest branch on the Post Office’s website here.
Halifax allows people to deposit cheques via its mobile app up to £10,000 per day. For larger amounts or if you cannot use the app, you can deposit cheques at a Post Office or a Halifax branch, where higher limits may apply
Banking Hubs are alternatives for people who don’t live near a physical branch of their chosen bank provider. These are shared banking facilities in local communities where people can carry out their everyday banking.
The Halifax website stated: “They’re owned by Cash Access UK and run by the Post Office. Banking Hubs are open Monday to Friday, 9am to 5pm. There’s a full list of Banking Hub locations on the Cash Access UK website.”
On one designated day each week, Halifax may also have a Community Banker available at a hub near you. They are able to help with banking services and account support, with details on locating your nearest one available online.
The majority of high street banks have similar cash restrictions in place, including Lloyds, Nationwide, NatWest, and Ulster Bank, amongst others. These measures are in place to safeguard customers against fraud and to adhere to anti-money laundering (AML) regulations. These limits help manage risk by flagging, auditing, and scrutinising large or frequent cash transactions.
How can I keep myself protected when depositing money?
A Halifax spokesperson said: “When using your phone, be aware that criminals may stand close behind you to get your passwords. Always keep your phone and card in a safe place and don’t share devices.”
Use well-lit ATMs in populated areas. Always shield your PIN when entering it to prevent others from learning it. Regularly review your bank statements and flag any unauthorised or suspicious activity straight away.
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