WEX Inc. (WEX) Citi’s 14th Annual FinTech Conference November 18, 2025 9:00 AM EST
Company Participants
Melissa Smith – Chairman of the Board, President & CEO
Conference Call Participants
Aditi Balachandran
Presentation
Aditi Balachandran
So welcome to Citi’s 14th Annual FinTech Conference. My name is Aditi Balachandran and I’m with Citi Research, and I have the pleasure to introduce Melissa Smith, Chair and CEO of WEX. Welcome, Melissa, and thank you so much for coming. I think just before we get started, can you just give us a little background information about WEX and just introduction toyourself?
Melissa Smith
Chairman of the Board, President & CEO
Sure. I’d love to. So WEX has been around 40 years and we are very focused. Our purpose is to simplify the business of running a business. When we think about our business, we’re really at the intersection of payment intelligence and workflow optimization. We do that across a number of different industries. And when we think about our platforms are there to reduce a lot of the friction that our customers experience in their day-to-day work lives and we have over 600,000 customers across the world.
Question-and-Answer Session
Aditi Balachandran
Amazing. Perfect starting. So before we dive into SMB Mobility, there’s been overall segment headwinds from a same-store perspective. Firstly, with the challenged backdrop, related to volatility in the freight arena. And more recently, we’re seeing some macro-related headwinds in WEX’s local fleet business. So from your perspective, what’s WEX’s expectation on the glide path for these 2 areas, and we believe we’ve hit a trough?
Melissa Smith
Chairman of the Board, President & CEO
Yes. So about 50% of our revenue is in this mobility arena. If you look at CrossRoads business, the over-the-road customers, which is about 1/3 of the portfolio, had been in this
