Business Wednesday, Mar 18

Virgin Media offer is available for a very limited time and applies to new customers only

Virgin Media has launched an enticing incentive to encourage households to switch broadband providers. In a flash offer, the firm will pay new customers up to £250 credit when they make the move over.

Consumers currently using Sky, BT, Vodafone, or any other provider can claim up to £250 bill credit, which can go towards early exit fees (offer ends April 1). The incentive applies to a selection of Virgin Media’s broadband and TV and broadband packages.

Households interested in switching to Virgin Media need to visit the website and pop in their postcode to see if the network services their area. Then, at checkout, users need to select the ‘One Touch Switch’ option, a new system for changing broadband that ‘handles everything for you’.

Once the order is placed, Virgin Media will contact each consumer with information on how to claim the switching credit. The offer is applicable to a selection of broadband packages, starting from M125 Fibre Broadband (£23.99 a month), which is ideal for a two-person household with 5-9 devices, all the way up to the M500 Fibre Broadband (£27.99 a month) for a 6-8 person household and more than 10 devices.

There’s also the Gig1 Fibre Broadband, which the network describes as its ‘Best Value Deal’. This package is priced at £29.99 per month and is suitable for busy households that game and stream simultaneously.

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Virgin Media offers up to £250 switching credit to new customers.

The £250 switching credit offer also applies to a range of TV and broadband deals. For example, the Entertainment bundle is £31.99 a month, and includes 362 Mbps of broadband, 200 TV channels, and Netflix Standard. From April 1, the package will also include Sky Atlantic.

Another option is the Sport bundle, at £52.99 a month. This comes with 516 Mbps broadband, and nine Sky Sports channels including Main Event and F1, as well as Sky Atlantic, available from April 1. There are 200 TV channels and Netflix Standard.

Movie buffs may prefer the Cinema bundle at £42.99 a month. This includes 362 Mbps broadband, 210 TV channels, Sky Cinema HD and Netflix Standard. Meanwhile, there’s the all-rounder Sport + Cinema bundle, priced at £64.99 a month, which combines the TV channel access of the above two packages with 516 Mbps broadband.

Elsewhere, rival network and TV provider Sky recently added Disney+ to a selection of its packages. For instance, the Ultimate TV & Full Fibre Broadband bundle (from £39 a month) include 300Mbps broadband, Sky Stream, Netflix, Disney+ and Discovery+.

Over at Amazon, the Fire TV Stick HD (Newest gen) is currently 40% off, now £23.99, was £39.99. The streaming stick gives users access to thousands of free films and TV episodes, as well as popular apps such as Netflix, iPlayer and Prime (subscription fees apply).

Households interested in Virgin Media’s offer can find thousands of reviews and ratings of its service on Trustpilot. One person said: “I’ve actually had a great experience with them. I’ve bought the full package, and my Internet speeds are absolutely amazing! Just did a speed test and I’m getting 982 download speed and 102 upload speed! Perfect.”

Another pleased user remarked: “Excellent, set-up was done with speed and efficiency. Highly recommended.”

Not all the reviews were positive, as one person noted a delay in getting their broadband set up after moving house. They explained: “Recently moved house and took three months to finally get connected. The team was helpful, but it was frustrating having to go through everything each time I spoke to someone new. Glad it’s now sorted.”

A fourth user praised the provider’s customer service, saying: “Everything went smoothly from beginning to end, the chap who came to install was very polite and explained everything clearly to my son, who was here to help me.”

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