Upwork Inc. (UPWK) UBS Global Technology and AI Conference 2025 December 3, 2025 4:55 PM EST
Company Participants
Josh Chen
Erica Gessert – CFO & Interim Principal Accounting Officer
Presentation
Josh Chen
Good afternoon. I’m Josh Chen, business services analyst here at UBS. Very pleased today to have Upwork join us. They are an online marketplace connecting freelancers with SMB and enterprise clients globally.
With us today from the company is Erica Gessert, CFO. And we’ll have a fireside chat here. Feel free to raise your hand. You can send some questions in this iPad, and I’ll pick them up as well. So — but with that, Erica, great to have you at the conference again.
Erica Gessert
CFO & Interim Principal Accounting Officer
Thanks for having us — thanks for having me, Josh.
Question-and-Answer Session
Josh Chen
Yes. Thanks for being here. So maybe to level set the audience about Upwork, could you start by giving a brief intro about the company and for anybody that may be less familiar and then we can dive into different topics from here.
Erica Gessert
CFO & Interim Principal Accounting Officer
Sure. Sounds good. Yes, Upwork is the world’s human and AI work marketplace. We are a global marketplace that connects talent from all over the world with businesses of all sizes. We serve globally. We have over 130 job types on our platform and thousands of skills of all size companies.
Josh Chen
Great. Great. So maybe to start off with the recent return to GSV growth. So could you frame for us the GSV trajectory over the past several years? And then why it was briefly negative, but then more importantly, how you’ve been able to return to positive GSV growth recently?
Erica Gessert
CFO & Interim Principal Accounting Officer
