The Western Union Company (WU) Citi’s 14th Annual FinTech Conference November 19, 2025 9:45 AM EST
Company Participants
Devin McGranahan – President, CEO & Director
Conference Call Participants
Bryan Keane – Citigroup Inc., Research Division
Presentation
Bryan Keane
Citigroup Inc., Research Division
Okay. Welcome. We’re excited to have Western Union here. My name is Bryan Keane. I head up the U.S. fintech practice on the research side here at Citi. And we’re excited to have Devin here to talk through Western Union’s new outlook, and they just had an Analyst Day, which we were just talking about. So there’s a lot to talk about. But first off, Devin, thanks for coming.
Devin McGranahan
President, CEO & Director
Hey, it’s a pleasure. Really excited to be here. We’re excited about the story and the opportunity to talk about it.
Bryan Keane
Citigroup Inc., Research Division
Yes. Yes. No doubt, no doubt. So thinking about the Analyst Day, coming off its Beyond Analyst Day, I think you guys coined that phrase for the Analyst Day a few weeks ago.
Devin McGranahan
President, CEO & Director
We went from Evolve to Beyond.
Bryan Keane
Citigroup Inc., Research Division
Yes. I saw that, very tricky.
Devin McGranahan
President, CEO & Director
Yes. I’m a marketing guy.
Question-and-Answer Session
Bryan Keane
Citigroup Inc., Research Division
Just thinking about the financial goals that you set 3 years ago in Evolve, as you mentioned. Can you talk about what went well first with Evolve? And where did you maybe fall short?
Devin McGranahan
President, CEO & Director
Yes. So I think the headline is we’re largely where we expected to be when we laid out Evolve in 2022. The path there was a little different than we anticipated, and the current run rate is a little lower than we anticipated. And so in between that, a
