Certain Nationwide account holders can also use their local Post Office

Nationwide users must be aware of an essential rule. It caps how much they can deposit into a cash machine in a single day. Payment limits vary depending on your selected method and form of money, with different rules for cash and cheques.

While the building society’s guidance explains that you can pay up to £50,000 per day in cheques at a Nationwide cash machine, with a maximum of £2,000 per cheque, the same isn’t true for cash. Instead, Nationwide customers can only pay up to £2,500 a day at its cash machines and withdraw up to £500.

Beyond this, people may also use Nationwide cash machines to:

  • Check an account balance
  • Pay bills or transfer money to existing payees
  • Change or unlock a PIN
  • View and print a mini statement

Different rules may apply to other banks. If you need further help, visiting a Nationwide branch may be advisable. There are currently 605 branches in the UK. Guidance from Nationwide’s website adds: “Visit our branch colleagues for help with cash withdrawals and deposits. You can also order counter drafts for higher amounts if needed.

“Our branches are a valued part of the community. That’s why all 605 of them are remaining open until at least the start of 2030. That’s our Branch Promise.”

The building society’s ‘Branch Promise’ comes amid a wave of bank closures across the UK. According to Which?’s data, more than 6,600 bank and building society branches have shut since January 2015, equating to roughly 53 closures per month.

Multiple banks, including Lloyds, Halifax, NatWest, and Ulster Bank, have contributed to this trend, though Barclays has been hit hardest, closing 1,236 branches.

Those affected by the closures may benefit from visiting one of the Post Office’s 11,684 branches, where essential banking services are available. Customers can make cash withdrawals at the counter, pay in cash or cheques, and verify their account balances.

Certain Nationwide account holders can use their local Post Office to check their balance or withdraw up to £500, too. This includes customers with the following accounts:

  • FlexAccount
  • FlexPlus
  • FlexDirect
  • FlexBasic

Online advice from the Post Office adds: “We work with most major UK banks to provide cash withdrawals and cash and cheque deposits in lots of our branches. You can also check your balance. With some business accounts, you can also request change.

“The services available for each bank and how they work may differ slightly from bank to bank.” It also continues: “Some banks may charge for selected services, so please speak to your bank for details if you’re unsure.”

More sophisticated services, including account opening and loan applications, are unavailable at Post Offices. You can locate your nearest branch on the Post Office’s website here.

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