Business Wednesday, Sep 10

Mitchum has since apologised after problems with the 48hr Powder Fresh roll-on deodorant

A woman claims she was forced to leave work early due to a “burning” rash on her armpit after using Mitchum deodorant. Amelia Hargreaves, 22, alleges she was left in excruciating pain after using the Mitchum 48hr Powder Fresh roll-on deodorant.

After discovering red armpits on Sunday morning (September 7), Amelia initially dismissed it – assuming it might be possible shaving irritation. However, by Monday, she claims she could “barely move” her arms.

Realising she had applied the deodorant again the previous day, she decided to search on TikTok for explanations, where she discovered numerous other users also reporting agonising rashes. Due to the discomfort, Amelia was left battling to sleep, unable to function properly at work and was compelled to abandon all her plans for the week.

Mitchum have subsequently released a statement on Instagram expressing regret and acknowledged that some individuals have experienced ‘temporary irritation after using selected batches of Mitchum 48-hour 100ml Roll-On, sold in the UK, Ireland and South Africa’.

The statement continues to explain that the problem was triggered by a ‘change in the manufacturing process in one of the raw materials’. The firm states the matter was restricted to a ‘small number of batches’.

Amelia, a Tesco employee, from Clitheroe, Lancashire, said: “I woke up in agony – it was like chemical burns, and I could barely move my arms. It’s a burning pain, not itchy – it feels really tight and red raw. I had to come home from work early as I felt really ill, and now I’m missing out on money. I’ve cancelled all my plans. I’ve been unable to sleep, and I was in excruciating pain.

“Mitchum have said there is a problem with this product, but a simple sorry is not enough. This has caused me extreme trauma and distress, and I want other people to be aware they should not be using this product.”

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Amelia reveals she’s had to resort to immersing her arm in a bowl of ice water to try and alleviate the pain. She shared: “It’s been bright red and sore and I’ve been sat here with ice to try and calm it down. Since I’ve been putting ice on it, it’s burning a bit less but it’s by no means better yet.”

A spokesperson for Mitchum responded: “We are aware of reports from some customers regarding reactions to select batches of Mitchum 48-hour 100ml Roll-On anti-perspirant and deodorant sold in the UK, Ireland and South Africa.

“No other products in our portfolio are impacted. Consumer wellbeing is always our priority, and we are truly sorry some of our customers have experienced temporary irritation.

“We want to reassure there has been no change to the formula of our products, but we have identified a change in the manufacturing process affecting one of our raw materials. This has impacted how the roll-on interacts with the skin of some users.

“We can confirm this issue has now been resolved and we are working to remove the small amount of product remaining on shelf.

“In addition, we have reverted to the original manufacturing process to ensure no other batches are affected. We ask that any consumers experiencing issues contact our Customer Care team and give us a chance to make this right.”

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