Outage comes amid expected annual profits
In October, the high street lender reported a 36% slump in third quarter profits after booking an extra £800 million charge to compensate customers unfairly sold a car loan.
The provision took its total motor finance compensation bill so far to an estimated £1.95 billion.
But most analysts are expecting the group to bounce back in the final three months of the year, with forecasts for profits to more than double to £1.7 billion from £824 million a year earlier.
This is set to see it deliver a 7% rise in pre-tax profits for the year, with the City pencilling in £6.38 billion.


