The letter from HMRC will explain how to claim the money
People have been urged to look out for a HMRC letter about some cash you are owed. The tax authority said is writing to tens of thousands of former claimants of tax credits, who are owed payments.
Tax credits have now ended as both Child Tax Credit and Working Tax Credit have been replaced by Universal Credit. HMRC is now going over claimants’ records to identify people who are owed amounts.
Matthew Sheeran, external relations manager at Money Wellness, said: “If you’ve claimed tax credits in the past, keep an eye on your post as HMRC is sending out letters about money you might be owed. The letter should explain exactly what’s due and how to claim it.
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“Because everyone’s circumstances vary, like household income, number of children, and work history, it’s impossible to predict exactly how much someone could be owed.” HMRC said it has sent letters to some 38,000 former claimants, and it expects to write to another 22,000 people by the end of January 2026.
A HMRC spokesperson said: “Tax credits customers have now migrated to Universal Credit. We’re currently reviewing historic accounts and writing to any customers we identify with unpaid tax credits, with instructions on how they can receive their payment.”
What should I do if I think I am owed money by HMRC?
Mr Sheeran said: “If you think you might be owed something, you can check your personal tax account online or give HMRC’s tax credits helpline a call.
“Having any old tax credit paperwork to hand can make things a lot easier if a letter arrives.” He warned there is a risk people will miss out on their due payments, as they don’t understand the letter or forget to act.
If you need help with making your claim, support is available. The expert said: “If you’re struggling, not sure what to do or worried, speak to a trusted friend or family member. Alternatively, organisations like Citizens Advice or Money Wellness can help make sense of it.
“And to avoid falling victim to fraud, always remember that HMRC will never ask for your bank details out of the blue, by letter, phone or email.”
