Billpayers can use the credit to save hundreds of pounds
Looking for a stronger connection, securing a fixed-term contract or avoiding a price hike are all good reasons why UK households will look to switch their broadband provider. And we’ve found a deal worth considering because consumers will get up to £250 just for switching. What’s more, it could also benefit some of the 8 million UK billpayers currently estimated to be out of contract by Uswitch.
Virgin Media is offering three huge perks for consumers, including giving people who switch from a rival provider £250 to cover any exit fees. The deal is designed to help bill payers take advantage of a cheaper deal without getting penalised for switching before a contract ends.
It’s not the only selling point either, as the provider says it’s offering its ‘lowest ever price’ on bundles, and it’s ditched the spring price hike this year. In a rare move, consumers will not get a price rise in April 2026. Instead, Virgin Media will hold off until April 2027.
To benefit, those switching to Virgin Media must take out a new plan first and then submit a claim for the bill credit within 60 days, along with a bill from their previous provider. Essentially, this must be dated within 30 days of the customer’s Virgin Media order.
So, which plans are the best to pick? The M125 Fibre Broadband plan stands out to us among the ones on sale thanks to its low price of £23.99 a month, with speeds of 132Mbps. There is no upfront fee, plus consumers could be left to pay just 14 months of the full 24-month plan if they are eligible for the full £250 bill credit as this can be put towards their new tariff.
Virgin Media’s bill switching offer
From £23.99 a month
Virgin Media
Get plan here
For consumers looking to switch to a cheaper broadband plan, but face the dilemma of being in contract. The provider will hand out up to £250 as a bill credit to cover bill switching fees.
Another option is the M250 Fibre Broadband plan, better suited to slightly bigger households of up to four people and 10 devices. Priced at £25.99 a month, this is also free of a 2026 price hike and promises speeds of 264Mbps.
The Gig1 Fibre Broadband plan is the best fit for big households at £33.99 per month, or Virgin’s Sport bundle, which offers 516Mbps broadband, 200+ TV channels with a Netflix subscription and Sky Sports, all for £52.99 per month.
As a mini comparison for intrigued consumers, Virgin’s current sale doesn’t compare to the prices at Plusnet. Its Full Fibre 145 plan is now £23.99 a month, the same price as its 74 Full Fibre plan. However, Virgin trumps Plusnet thanks to its price freeze as the Plusnet plan will rise to £27.99 a month on March 31, 2026, and to £31.99 a month from March 2027.
However, it is worth bearing in mind that the Virgin Media bill credit offer is dependent on how much a new customer’s exit fee is from their old provider. This will only apply to consumers who have left a rival (like Sky, EE or BT, for example) before the end of their contract.
Exit fees completely depend on each provider and the length of the consumer’s contract term. For example, Sky will usually charge 60% of a bill payer’s remaining contract length, while EE’s is between 40% and 60%. Despite no price hike for 2026, a downside to Virgin’s deal is the 24-month contract commitment, which is lengthy as there are shorter contracts available.
For those looking for no-contract commitments, rival Hyperoptic is worth considering. As well as 12- or 24-month plans, it offers the choice of a rolling term on select bundles. This gives consumers more flexibility. Returning to Virgin’s offer, the deal will be available for switching customers until April 1, 2026.
Those who won’t qualify for bill credit if they’re out of contract can still make the most of Virgin’s Media’s competitive prices.
