Kevin Turner is in intensive care and his family will need to pay the bill – and the cost of getting him home
A dad faces a £30,000 medical bill after falling ill on holiday because he didn’t declare a common ailment on his travel insurance. Kevin Turner flew to Alicante with his partner Joy Peck in May after feeling poorly the week before with a chest infection.
After taking antibiotics and steroids, the 63-year-old said he felt assured by his GP that he was ‘good to go’ and was prescribed more medication to account for being away. The retired painter and decorator felt ‘off’ when he landed but put it down to the journey. It was when his chest pains worsened the following day that Joy called an ambulance.
After being rushed to a hospital in Alicante, doctors discovered Kevin had a pierced lung and pneumonia and he was put in intensive care. Despite having holiday insurance, Kevin’s family says his medical bills aren’t covered as he didn’t declare his chest infection before travelling – meaning he faces bills of at least £30,000.
Kevin’s daughters Sam Turner, 44, and Natalie Fowell, 40, have set up a GoFundMe to help pay his medical bills and get him home to the UK. Sam, from Winsford, Cheshire, said: “It was really, really scary because obviously you’re helpless. You’re over here and you don’t know what’s going on.
“He did have an existing chest infection that he had visited the doctor for that week and had been given antibiotics and steroids. He did also say that he was due to go on holiday and there were no warnings or concerns around that [from the GP] so he thought he was good to go.
“They just gave him enough medication for the fact that he was going away and that was it. He’d arrived at midnight, had something to eat and drink and gone to bed, feeling a bit off but just put it down to travel. It got progressively worse from there.
“By the next day the pains were just so much that in hindsight he probably already had pneumonia when he got on the flight, but he wasn’t aware. Joy rang me from the hotel and said ‘I’ve had to call him an ambulance, he’s not good’ and we were like ‘right, ok get him to the hospital’, trying to get updates all the time.
“They [doctors] said he had a pierced lung and chest and stomach pain where it’s believed air and gases had built up and had to be drained.”
Wedding co-ordinator Sam flew out to be with her dad on May 30 to be by his bedside. After contacting the insurance company, Sam says she was told that Kevin’s medical bills wouldn’t be covered as he didn’t declare the ongoing chest infection on his travel insurance before flying.
The cost of his bills is estimated to be £30,000, but as Kevin is still in intensive care it may rise. You can donate to Kevin’s GoFundMe here: https://www.gofundme.com/f/support-kevs-recovery-and-journey-home
Sam said: “It very much looks like it’s a case of, the small print says if there are any significant health changes up to the date of travel then you must notify them. He’s still in intensive care and we’re trying to find out what the prognosis is.
“He hasn’t been out of bed, he hasn’t used his legs or feet and he’s just really worried because he’s lost all feeling in them. The insurance took about two weeks for them to decide that they weren’t going to pay out. It involved a lot of chasing from us.
“I would always say read the small print of the insurance document, make sure you go with a reputable company and look at their reviews.”
