A reported major IT glitch for British Airways has meant pilots were unable to file flight plans electronically, and had to manually call into the operations centre at Heathrow
British Airways has grounded dozens of flights following a reported major IT outage that has left thousands of passengers unable to travel.
A reported IT glitch for BA has meant pilots were unable to file flight plans electronically, and had to manually call into the operations centre at Heathrow. Pilots were unable to file “load sheets” which are essential to aircraft safety, as they calculate the weight and distribution of cargo, fuel and passengers.
At around 5pm, passengers started to report problems and some claimed they were still waiting to take off while awaiting clearance. According to reports, there are queues building at Heathrow Terminal 5.
It is reported pilots had been trying to keep passengers informed of the latest developments, while the airline’s website has been reportedly taken off. A message on the website currently says: “We are experiencing high demand on ba.com at the moment.”
On social media, passengers also reported being stranded on the tarmac at Naples, Düsseldorf and Tenerife. One passenger wrote on social media; ‘Absolute shambles three flights cancelled this month and now being made to stand on the tarmac in a very cold Verona waiting for an already delayed flight. What has happened to the nations airline? Not fit for purpose.”
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